Privacy Policy
DELRAY Systems LLC ("we" or "us") created this Privacy Policy for the web site www.3d-printer.com (“web site”). The following Privacy Policy was created to inform customers and visitors how we use and share collected data as well as the privacy practices in place for DELRAY Systems web site and all other locations, occasions or events where your personal information is collected by, or on behalf of, DELRAY Systems.
1. Information We Collect
When you interact with DELRAY Systems—whether by browsing our website, creating an online account, purchasing products, or participating in surveys and promotions—we gather certain information to provide you with the best possible service.
Personal Information
The personal data we collect may include:
- Contact Details: Your name, email address, phone number, and mailing address.
- Billing and Shipping Information: Credit card numbers, payment details, and delivery addresses.
- Personal Preferences: Hobbies, product wish lists, and specific 3D printing interests.
- Third-Party Information: If you provide someone else's details (e.g., shipping a gift to a friend), we will only use that information for the specific purpose for which it was provided.
Cookies and Automated Data Collection
To create a seamless and personalized shopping experience, DELRAY Systems uses cookies. These small data files allow our site to "remember" your preferences and maintain your logged-in session as you navigate between pages.
- While our cookies may use a unique user ID, they do not collect or store personally identifiable information.
- You can disable cookies in your browser settings; however, please note that doing so will prevent you from creating an account or completing purchases on our site.
- Our web servers also automatically collect anonymous analytical data, including your IP address, browser type, referring URLs, and on-site search terms, to help us understand and improve how visitors use our website.
2. How We Use Your Information
DELRAY Systems strictly prohibits the sale or rental of your personal information to third parties. We use the data you provide to conduct our core business activities, which include:
- Fulfilling product orders, services, and support requests.
- Administering promotions and surveys.
- Sending marketing communications and updates about new products.
- Conducting internal research and analysis to improve our website and service offerings.
3. Information Sharing and Disclosure
While we do not sell your data, we may share your personal information under the following limited circumstances:
- Trusted Service Providers: We partner with third-party organizations to perform essential services on our behalf, such as processing credit cards, delivering packages, and sending emails. These partners are legally obligated to follow strict privacy guidelines, secure your data, and use it solely for the service they were hired to perform.
- Legal and Safety Requirements: We may disclose your information if required by a valid subpoena, court order, or government investigation. We also reserve the right to share information if we believe it is necessary to protect the safety, property, and rights of DELRAY Systems, our customers, or the public, or to report suspected unlawful activity.
- Business Transfers: In the event of a merger, acquisition, corporate sale, or dissolution, your personal information may be transferred as a business asset.
4. Data Security
Protecting your personal information is a top priority. DELRAY Systems employs industry-standard security measures, including Secure Sockets Layer (SSL) encryption, to protect sensitive data (such as your credit card number and address) during transmission. While we take reasonable precautions to safeguard your data, please be aware that no transmission of information via standard email is entirely secure, and you send such information at your own risk.
5. Managing Your Preferences and Updating Information
DELRAY Systems wants to ensure your data and communication preferences are accurate and entirely within your control.
Opting Out of Marketing
We operate on an opt-out basis. You can choose to stop receiving marketing communications from us at any time by:
- Clicking the "unsubscribe" link provided in any of our marketing emails.
- Emailing info@3d-printer.com (please include your full name, email, phone number, and exactly what communications you wish to stop).
- Calling us at 248-218-1916.
Please note: It may take up to 5 business days to process email opt-outs and up to 10 days for phone requests. Opting out of marketing does not affect necessary business communications, such as order confirmations or product recall notices.
Updating Your Information
You can update your personal details by logging into your DELRAY Systems online account, emailing us at info@3d-printer.com, or calling 248-218-1916.
6. Changes to this Privacy Policy
As our technology and services evolve, we may occasionally update this Privacy Policy. Any changes will be posted directly to this page. If we make material changes to how we use or share your personal information, we will provide you with the opportunity to opt out of those new uses.
7. Contact Us
If you have any questions, concerns, or suspect a privacy breach, please reach out to our team. We strive to respond to all inquiries within 24 hours.
DELRAY Systems
419 Golf View Lane
Rochester, MI 48085
Email: info@3d-printer.com
Phone: 248-218-1916
Updated: October 1, 2026
